Review-Us Update

At N49 we are proud of our directories where customers can read and write reviews of all of their favourite local businesses. In addition to our directories we have a great system for helping businesses acquire reviews from their customers called Review-Us. We provide a simple URL where businesses can point their customers (for example: ReviewUs.ca/badboy) where customers can choose from a list of locations for multi location businesses, or a list of possible places to write a review for single location URLs. When we first launched Review-Us it was for a handful of single location businesses. Today as we’re expanding beyond Canadian borders and working with more and more multi location businesses it became clear that our Review-Us platform needed a rework. In addition to updating the interface to make it easier for customers to find the location they want to review we have also launched additional domains for outside of Canada.

Screen Shot 2015-07-21 at 10.36.43 AM

A URL like ReviewUs.ca/badboy takes you to a map view on a desktop and a list view on a mobile device. By default we load the locations closest to you when you arrive on the page.

Screen Shot 2015-07-21 at 10.36.59 AM

A specific location like ReviewUs.ca/BadBoyNorthYork serves up all of the possible places to review the location, including leaving a review right on their website.

Screen Shot 2015-07-21 at 10.38.43 AM

 

The interface also includes lightning fast auto complete search in both desktop and mobile views that taps into all businesses, which makes finding the location you’ve dealt with easier than ever.

Feedback is always appreciated, if there’s a feature you’ve been dying to see, you think you might have found a bug, or you have some questions about Review-Us, hit us up on twitter @N49 or feel free to chat with us on facebook.

Here, There and Everywhere: N49 Reviews New and Improved!

Here, There and Everywhere: N49 Reviews New and Improved!

Reviews Everywhere

Since the inception of N49.ca, a big part of the concept has been the distribution of reviews. We’ve always been of the mindset that local businesses need reviews everywhere. This is why we’ve advised local business owners to get reviews in our directory and also in Google, Yelp, Homestars, DealerRater, RateMD, etc. Over the years, we have maintained this belief and continue to add features that are in line with this goal. Publishing reviews on local businesses websites, pushing reviews to Facebook pages and launching additional vertical specific directories where we publish user reviews are just a few examples of recent features that we have added in order to further this goal. As the internet has evolved, we have evolved along with it by constantly checking-in, self evaluating and iterating our product, approach, and beliefs which has brought us to the next step in the evolution of N49.ca.

What’s Next for N49.ca

It is as important as ever to have reviews everywhere. You only have to check a Google local search result to see that Google likes local businesses that have reviews on multiple websites. Spreading the love, so to speak, is still a good idea. Over the years we have dismissed any duplicate content issues associated with the same reviews in multiple places as being something that Google would figure out and as good for users. Times have changed and in spite of our best efforts to offer hints to Google about where reviews originate from, they haven’t been able to figure it out. This is why we are changing how N49.ca handles reviews.

In the coming days we are launching a big change to how reviews are handled by N49.ca and all of our other vertical specific directories; Autostars.com, Celebrate.ca, Gopro.ca, and others. All reviews will be moved to the directory where the review was originally written. You’ll now see reviews specific to the directory that you are on and also a tab for “More Reviews”.

Example of the 'More Reviews' tab on N49.ca

Example of the ‘More Reviews’ tab on N49.ca

These are reviews from other directories and will allow you to follow a link to that directory. This new system takes the guess work away from Google and shows your business as being reviewed across more websites, something we believe will help your local business rank better in Google search results.

An example of how reviews will show on N49.ca

An example of how reviews will show on N49.ca

Businesses that are listed across many directories will not loose reviews but will see them distributed in a different way. For example, if a business is in categories that exist in three directories then chances are their total number of reviews will appear to be reduced by a third. These reviews have not been removed but rather redistributed across our network of sites.

Reviews on Your Website

This change also means that reviews that go to your website will be unique to your website. They will show up on your directory listings under the “More Reviews” tab. For some local businesses, this means that to see all of your reviews on your website we’ll need to update your review manager. Check your testimonials or reviews page and if you don’t see all your reviews there please contact us and we’ll install the new version of our review manager. This new version supports other great new features such as video reviews, employee tagging and comments, so make sure that you contact us to upgrade.

This all sounds amazing how do I get reviews on my website?

If you don’t currently have our featured or sponsored business features and would like to upgrade, feel free to check out our pricing page or call someone on our team to get set up with the latest and greatest new features. We think they’re going to have a really positive impact on how customers read and write about your business.

 

The Polar Vortex Can’t Stop n49

It has been a cold couple of weeks, but the Polar Vortex won’t stop the n49 dev team – we are Canadian after all! Our development team has been hard at work and we have introduced some fantastic new features.

For Business Owners

We are  happy to announce the introduction of extra administrator privileges for employees. With this new capability, the dev team has taken the Employee Review feature to a whole new level. Business owners are now able to give their connected employees the ability to publish non-member reviews and add new reviews. Simple check-boxes in the Employees section of biz edit make this feature user friendly!

Use the check the boxes to select privileges for your connected employees.

Use the check the boxes to select privileges for your connected employees.

The dev team’s ongoing efforts to better integrate n49 with Facebook are paying off! Reviews can now automatically posted to a business’ Facebook timeline. If you own a business on n49 make sure that these permissions are enabled so that you can share your great reviews with your Facebook followers.

For n49ers

We are always working to provide you with the most accurate search results when looking for business information on n49. We have updated our search tool so that if you are searching n49 without the “search by business name” box checked, and no results are found, the search tool will automatically search by business name.

After introducing the ability to edit usernames it came to our attention that edited profile information was not saving correctly. This issue has now been fixed, so go ahead and update your relationship status, in time for Valentine’s Day!

Our team is working on revamping our signup/login process and our review writing process. Stay tuned for more information on these changes as well as more new features.

Happy 2014 Everyone!

We hope that you enjoyed the holidays and are surviving the chilly temperatures. In spite of vacations, power outages and holidays, the n49 team has been hard at work. We have rolled out some great new features and are excited for 2014!

For n49ers

Looking to change things up in 2014? Tired of your n49 username? You can now update it by visiting the ‘My Profile’ section. We are working on streamlining the log in/sign up process so keep an eye out for changes.

Type your new username into the 'New Username' field in Edit Profile.

Type your new username into the ‘New Username’ field in Edit Profile.

We want to make it easier to use n49 with Facebook. To this end, we are introducing the option to post a review written on n49 directly to your Facebook Timeline. Try it out with your next review and watch for more Facebook integration in the coming weeks.

For Business Owners

We are working on streamlining the ‘Businesses’ section of n49. The team has already made some changes and now when you visit this section, you will see a comprehensive list of the businesses that you have claimed.

If your business  is featured on n49 and you have employees tagged in reviews, these employees will show up in the review feed on the n49 homepage. To learn more about employee reviews check out our blog post, ‘Introducing Employee Reviews’.

Recently reviewed employees now show up in Review Feed on the n49.ca homepage.

Recently reviewed employees now show up in Review Feed on the n49.ca homepage.

That’s all for now, but stay tuned for more information on n49 updates  including an exciting announcement about our Donation Dollars program.

Crazy for Gourmet Burgers

A crazy burger trend has hit Toronto and it doesn’t appear to be letting up. From simple to extravagant, this American classic has transcended its fast food roots and positioned itself firmly in the world of haute cuisine. That may be a slight exaggeration but you get the picture.

Since us N49’ers are all burger fanatics, we’ve compiled the hottest burger joints over at dining.ca. Here are a few highlights:

1. Burger’s Priest

2. The Stockyards

3. Gourmet Burger Co.

10 cool things about n49 that you may not know

1. FREE LISTINGS FOR ALL

Any business can add a free listing along with an unlimited photo gallery, video gallery and more.

2. FREE WEBSITES
Don’t have one? No problem! Businesses that don’t have a website (or even a domain name) can get one for free, compliments of n49.ca. Azevedo.kitchens.ca is an example of a free site that anyone can build in minutes.

3. IT’S A WIKI
Anyone can add or edit any listing (unless the listing is paid). This includes adding photos, videos, articles, etc.

4. VIDEO VIDEO VIDEO
Business listings can include one or more videos and members can add videos to reviews and profiles.

5. THE DOMAINS
n49 incorporates many generic domain names so you can find what you’re looking for fast! Looking for somewhere to dine? Check out www.Dining.ca – it’s that easy!

6. USER REVIEWS
Anybody can review any business in Canada and add photos or video. Members can comment on reviews and businesses can respond.

7. REVIEW MANAGEMENT
Any business can print out custom review cards to hand out, add “review us” buttons to website and emails, and even get automatic review feeds right on their website.

8. QUICK QUOTE
Many categories have a Quick Quote feature that makes it easy for members to get free quotes from companies – get quotes for anything from business cards, caterers or home renovations!

9. DONATION DOLLARS
We donate $1 to charity for every review our members write. The reviewer can choose where the dollar goes from a list of charities!

10. MEMBER COMMUNITY
Every member gets their own profile – like silver.n49.ca – and can friend other members. You can even join n49 with a Facebook account!

Map View

Ever want to have your search results sorted by location? Well what better way than on a map! N49 has an amazing map view feature that allows you to search for any business or category by area on a map!

Check this out to learn how!

Guide to writing a review

Hello ladies and gentlemen. For all you people who have been dying to write reviews and just haven’t been able to figure it out, fret no more!

I have put together a guide that should answer all your questions about how to write a review. If you still have questions feel free to ask right here on our blog.

Welcome to N49

For those of you just tuning into N49.ca this video is a quick explanation of what the site is all about.

So if you’re new, try signing up and writing a review, or just leaving some comments.